Belinda
Nwosu

Is interested in human behaviour in business contexts with applications in the services sector, especially tourism and hospitality.

Background

Belinda Nwosu is a faculty member of the Organisational Behaviour and HRM department at Lagos Business School. She holds a Doctorate in Business Administration (DBA) from the University of Southampton, UK; two undergraduate degrees – Mathematics and Statistics from University of Lagos in Nigeria, and Hospitality Management from Manchester Metropolitan University in the UK; and a Master of Arts in Hospitality Management from University of West London, UK. 

She worked as Senior Consultant at W Hospitality Group on hospitality financial and market feasibility studies across Africa. She also headed the academic unit at Wavecrest College of Hospitality, the premier hospitality monotechnic in Nigeria.

In both roles, she was actively involved in consulting and human capital development for clients in the private, not for profit and public sectors of the hospitality, leisure, and tourism industry. 

Belinda is a Fellow of the Institute of Hospitality (UK), the first Area Consultant (West Africa) for EuroCHRIE, the official federation for Europe, the Mediterranean Basin and Africa of the International Council for Hotel, Restaurant and Institutional Education, and a Certified Hotel Industry Analyst (CHIA) with STR Global. She also volunteers as an advisor with Wonder Foundation, a UK-based charity dedicated to empowering women and girls through quality education and access to good work.

Focus

Human behaviour in business contexts with applications in the services sector, especially tourism and hospitality.

To date, I have explored gender, HR leadership, sustainable HRM and governance in tourism; in addition to employee work ethic, employee behaviour and service climate. I have several journal and book chapter publications, including the first comprehensive study on the issues facing human capital development in the hotel industry in Nigeria.

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Experience

Faculty at Lagos Business School, Pan-Atlantic University | Hospitality Consultant | Academic Researcher | Women’s Empowerment Advisor | Animation Enthusiast

COMPANY

POSITION / DESCRIPTION

YEAR

1. Teaching Faculty / Lagos Business School, Pan-Atlantic University, Lagos, Nigeria .

Faculty / Facilitates organisational behaviour and HRM courses on the MBA and executive education programmes

July 2021 – Present (4 months)

2. Consulting  / W Hospitality Group, Lagos, Nigeria.

Senior Consultant / Researching and advising hospitality businesses on human capital needs and
development.
Developing targeted training and development solutions for the hotel sector.
Preparing market and financial feasibility studies for new hotel developments in sub-Saharan Africa.

March 2016 – March 2021 (5 years 1 month) 

3. Consulting / European Council on Hotel, Restaurant & Institutional Education Area Consultant for West Africa

Area Consultant for West Africa / Responsibilities include providing specialised knowledge and information about the needs and aspirations of hospitality educators on the African continent; and playing an active role in the planning and organisation of EuroCHRIE events.

February 2013 – October 2017 (4 years 9 months)

4.  Teaching / Wavecrest College of Hospitality

Lecturer and Training Coordinator / Responsible for the development and delivery of training solutions for hospitality and related organisations across Nigeria -Lagos, Enugu, Calabar, Kaduna, Abuja and Uyo.

August 2004 – August 2017 (13 years 1 month)